Refund  Policy

we strive to provide our customers with high-quality digital product and services and an exceptional learning experience. However, we understand that sometimes you may need to request a refund. This Refund  Policy outlines the terms and conditions mentioned below

1. Eligibility for Refunds

Cancellations: Once a payment is made, orders cannot usually be cancelled.

Refunds: Refunds are only issued in cases of duplicate transactions or proven technical errors.

Digital Products/Services: Since these are intangible, delivered instantly, they are generally non-refundable.

2. Non-Refundable Items

The following situations are non-refundable:

• Downloaded Products: Once you have downloaded study meterial, animated vedios, templates, themes etc, they are non-refundable due to the nature of digital products.

• Promotional Offers or Discounts: Services purchased at a discounted rate or as part of a promotional offer may not be eligible for refunds unless otherwise specified.

3. How to Request a Refund

To request a refund:

If approved and applicable, the refund will be credited to the original payment account within 7 -10 business days

4. Changes to This Policy

We may update or modify this Refund  Policy from time to time to reflect changes in our business practices or for legal reasons. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

5. Contact Us

If you have any questions regarding this Refund  Policy, feel free to contact us at:

Email: digitalgenie4u@gmail.com